Renting out a vacant home is a great way to earn passive income. However, managing property has its challenges. It’s basically a full-time job, making sure maintenance is handled, rent gets paid, and other tasks. Property owners who are too busy or out-of-state should consider hiring a property management firm. If you’re in the market for a property manager, here are four things to look for in a property management firm.

1) Transparent and Accountable

When you’re trusting your rental home with a company, it’s crucial to find a company that’s accountable and transparent. Property owners are legally responsible for ensuring their tenants get certain services. With Bottom Line Property Management, owners can get proper accounting and invoicing that will make tax preparation easier. We even have plans that include enforcement of HOA, city, and country rules. Plus, owners get access to detailed reports that let them check on the property at any time. At Bottom Line Property Management, we aim to provide honest, straightforward services that help our clients to succeed.

2) Great Customer Service

Ensuring that your tenants are happy is an essential part of property management. It costs money to clean and prepare a unit for a new tenant. Excellent customer service keeps your residents happy and to renew their leases. Bottom Line Property Management goes above and beyond to meet the needs of our clients’ tenants. We provide maintenance coordination with emergency responses available 24 hours a day, 365 days a year. You also have access to an online payment portal to make it easier for tenants to pay rent. We go the extra mile by doing inspections, changing air filters, move-out inspections, and more.

3) High Occupancy Rate

It’s vital for property owners to keep their rental units leased. Every vacant rental home costs the property owner in taxes and maintenance costs. When choosing a property management firm, owners should look for a company that has high occupancy rates. Bottom Line Property Management strives to maintain a 98.5 percent occupancy rate for all assets we manage. In result, we consistently exceed this mark. We even have a 21-day guarantee. If we can’t lease a home within three weeks, then the client gets free property management! Our top package also includes a 12-month tenant replacement guarantee, so there’s no risk for the property owner. Additionally, the high occupancy rate doesn’t come at the expense of high-quality tenants. Our resident screening process includes a nationwide background, credit, and eviction check. This is to ensure you get the best qualified tenants.

4) Local Experience

While many aspects of property management are the same everywhere, there are some situations where local laws and regulations will affect how property managers engage with tenants. Owners need to select a property management firm that is well-versed in the local, county, and HOA restrictions that apply to an area. When you partner with Bottom Line Property Management, you’ll get assistance from professionals with years of local experience. We’ve already helped countless property owners to get the most out of their rentals in Charlotte, North Carolina and beyond.

If you’re ready to start worrying less and make more money, Bottom Line Property Management is here to help. We have several affordable packages to help owners with various aspects of property management. Our system ensures you have a steady income from satisfied tenants. Contact Us to learn more about our property management solutions.