Property Inspections are important and necessary to an owner’s property investment. For this reason, we perform periodic inspections through out the year. These inspections check in on your property and see how the resident is maintaining the unit. A property inspection is often performed while the tenant is present, so they are informed of any issues or concerns that arise during the inspection.

We Perform Four Types of Inspections:

Move-in Inspection

A move in inspection with documents and pictures of the rental property allows us and your resident to review the condition of the property before they move in. Doing this will set the condition in which the property should be returned. It also gives us the chance to fix any previous unknown repairs or maintenance items before the resident moves in. In result, this sets the stage for a positive ongoing relationship with your resident. A move-in checklist is used to document any issues with the property, and then requires the resident to sign and date the form.

Property inspector assisting with move-in
Property inspector assisting with move-out procedure

Move-out Inspection

This inspection helps us determine the condition of the property when the resident moves out. We typically schedule the walk-through on the day the resident moves out. If it’s done too early, the resident could cause damage on the last few days or during the process of moving out. Which is quite common. (For example, floors or walls can easily be damaged in the process of moving large or heavy furniture.) If we do it too late, the tenants may claim the damage was not caused by them. Time is of the essence when it comes to move-out inspections and security deposit dispositions. As your true professional property management company, we make sure the timing is optimized and the required guidelines are met.

Routine or Periodic Inspection

The periodic inspection should be performed yearly to ensure that the property is healthy. Doing this allows us to stay on top of postponed maintenance issues that the landlord is responsible for. This also gives the resident a chance to fix any damage they caused or when their lease ends and they move out. During this inspection we often recommend that the air filters for the HVAC system are being changed. Ultimately, air filters are a resident responsibility per the lease agreement, but this is something that affects the landlord. So we ensure this is done or performed on site during the inspection. The resident can be left with a few extra air filters and shown how to change them. In conclusion, all efforts are to ensure quality air and that your HVAC unit is being properly maintained.

Planning periodic inspections with resident
Property inspector performing drive-by inspection

Drive-by Inspection

This inspection doesn’t require advanced notification, since we are not entering the property. We are local and very active in our community. Often times you will see our branded vehicles out in the field. We take convenient routes to come across properties we manage. By simply observing any potential issues on the property, we can often determine if an inspection is in order for that specific property.

Property Inspection Purpose

Be Insured

Besides property damage and loss of income due to the cost of repairs, another reason to perform property inspections is for insurance and liability purposes. A landlord can be held responsible for an injury on the leased premise. If it can be shown that the landlord failedf to maintain the property and that the failure was the cause of the injury or damage. It’s often enough for the plaintiff tenant to show that the landlord knew, or should have known, of a dangerous condition. Either they failed to repair it or give adequate warning. To avoid, or at least minimize, a potential lawsuit for negligence, the property should be inspected from time to time. Not just at the start and the end of the leasehold but during routine or periodic inspections. We try to get residents involved by urging them to report dangerous conditions or security problems before they become bigger issues for the landlord.

Liability claims are usually covered by a comprehensive general liability insurance policy. This includes the payment of damage awards, as well as attorney fees and costs incurred in defending against lawsuits. They are conditioned on the deductible amount and the policy limits. If you need a referral for a great insurance agent, let us know and we will be glad to connect you. The common law imposes no duty on a landlord to protect tenants from criminal acts. Modern law has evolved to the point that a landlord, under certain circumstances, may be responsible for the tenant’s security on the leased premises. Failure to carry out that duty can expose the landlord to liability. Landlords are responsible for making sure the common areas such as hallways, stairways, front entryways and parking lots are kept in safe/good condition from potential threats. This could require hiring security and the installation of surveillance equipment. A landlord also assumes some responsibility and potential liability, for the conduct of the residents.

Safety

If one knows of unlawful or other behavior that amounts to an ongoing problem, we can take steps to protect residents. This includes evicting the offending resident, if necessary. Pets that are not permitted via the lease may also expose a landlord to liability. Yet another reason that routine inspections are so important. We require the resident to remove any unapproved pet found, pay for or repair any damage caused, and will fine the resident if the action continues.

Preventative Maintenance

Prevention of postponed maintenance and the relating cost is another reason for property inspection. It’s important to note that not all postponed maintenance is due to a property owner’s decision to purposely defer it. Preventative maintenance is a pro-active approach to prevent damage and costly repairs. Preventative maintenance inspections can identify unknown or unreported repairs before they get worse and more costly. It is our goal to make preventative maintenance inspections mandatory. Many owners disagree that the cost is worth the benefit. While it is true that this inspection is costly, it is better to be safe than sorry. In the long-term, we believe that preventative maintenance inspections and acting on what is uncovered, will ultimately save the landlord money and prevent potential exposed liability.

Our team of property management experts will see the pros of preventative maintenance more often than the average property owner. Issues will be identified during the preventative maintenance inspection. We then recommend the proper action required to prevent costly repairs with maintenance and inspections.

Please Report Accordingly

Preventative maintenance and inspections are more important for rental homes and apartments than primary residences. Often, residents don’t feel the need to report maintenance items that may not directly affect or trouble them. While some residents have sincere intentions and don’t want to be a bother to the property manager. This could lead to a higher cost, which could ultimately lead to rental increases. Others simply do not understand postponed maintenance or consider minor issues as something that needs addressing. Your home is our priority and our goal in preventative maintenance inspections is to minimize future expenses and help you budget accordingly. Our goal is to provide a safe and enjoyable living environment for your residents.

Happy Home. Happy Residents.

Periodic and routine property inspections can often increase resident retention. In the single-family or small multi-family rental market, renewals often make more sense than new lease trade-outs. For landlords, there are certain costs associated with turnover and finding new tenants. Luckily, with a few strategic moves, resident retention can be simple. Routine property inspections are part of our plan to retain residents and get them to renew their lease year after year. Property inspections and routine maintenance show the residents that we care and want them to feel at home. A strong relationship between a resident and their property management company has the power to make the renewal process quick and seamless. Helping renters feel at home begins and ends with engagement. Our established maintenance team of vendors will also contribute to building repertoire with your residents. Our goal is to create an outstanding living experience and retain more tenants for years to come.

The purpose of property inspections is to protect you and your assets and limit liability. Doing this can help you retain a resident’s security deposit to pay for repairs or maintenance. Owning a rental property comes with risks such as property damage, evictions, renter turnover, and long vacancies. At Bottom Line Property Management, we are true professional property managers and our focus is to ease you knowing the experts are monitoring your property. Our management team has over 55 years of experience in managing rental properties! If you own a rental property in the Charlotte, NC market or want to build your portfolio, we are here to help.

Relax

Stretched between properties, residents, rent collection, evictions, advertising vacancies, and property inspections? Eventually, you’re going to neglect basic customer service that your residents deserve. That neglect may lead to dissatisfied residents that move-out when their lease is up or even prior. To avoid overwhelming yourself, creating dissatisfied residents, and losing money due to vacancy or deferred maintenance, hire Bottom Line Property Management. As your True Professional Property Manager, we will have direct contact with your residents and take the burden off of you.  We will oversee all aspects of maintenance, repairs, resident complaints, rent collection, and even property inspections. With our top-notch property management team taking care of your investment property, you’ll be that much closer to increasing your Bottom Line!

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