PLEASE READ THE TROUBLESHOOTING GUIDE BELOW PRIOR TO SUBMITTING A WORK ORDER.
THIS GUIDE MAY HELP YOU SOLVE THE PROBLEM!
Check and reset breaker panel or replace blown fuses. Check and reset all GFCI outlets (located in kitchen, bathrooms, utility rooms, and garages). Check if plug works off a wall switch.
When on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom of the disposal and test. If you hear a buzz, turn off disposal and unplug from wall. Mounted on the side of the disposal or side of cabinet may be an allen wrench. Put the wrench in the center shaft and twist back and forth (this un-jams the disposal). Remove the object that is causing the obstruction, turn back on, and test. Repeat until the object is removed.
Check thermostat on tank for proper temperature setting (can be turned up or down if too hot or cold) Check that thermostat is not set to “vacation”. Check and reset breaker in power panel. Check and reset button next to thermostat.
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